Privacy Policy

 

Last updated: 20/06/2023

At DXB.site, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when using our website and services. By accessing or using DXB.site, you agree to the terms and practices described in this policy.

Information We Collect
When you visit our website or use our services, we may collect the following types of information:

a. Personal Information: To process your bookings and provide you with our services, we may collect personal information such as your name, email address, phone number, and payment details. This information is necessary to fulfill your requests and ensure a smooth and personalized experience.

b. Usage Information: We may collect non-personal information about how you interact with our website, including your IP address, browser type, device information, and operating system. This data helps us analyze trends, administer the site, and improve our services.

c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your preferences. These technologies enable us to customize our website, remember your settings, and provide relevant offers. You can manage your cookie preferences through your browser settings.

Use of Information
We use the information we collect for the following purposes:

a. Service Provision: To process your bookings, communicate with you, and deliver the requested services, such as desert safari, yacht rentals, and other fun activities in Dubai.

b. Personalization: To tailor our recommendations, promotions, and offers based on your interests, preferences, and booking history.

c. Payment Processing: To facilitate secure payment transactions and prevent fraudulent activities.

d. Customer Support: To address your inquiries, provide assistance, and resolve any issues you may encounter.

e. Marketing and Communication: With your consent, we may send you promotional emails, newsletters, or notifications about special offers, new services, or relevant information related to your travel interests. You can opt out of receiving marketing communications at any time.

f. Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, and property.

Data Sharing and Disclosure
We may share your information with third parties under the following circumstances:

a. Service Providers: We may engage trusted third-party service providers to assist us in operating our website and delivering our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.

b. Business Partners: In some cases, we may partner with other companies to offer joint services or promotions. We may share limited personal information with these partners to facilitate such collaborations.

c. Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.

d. Consent: We may share your information with third parties when you give us explicit consent to do so.

Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Children’s Privacy
DXB.site does not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove such information

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